HELP CENTER

Welcome to the Lead Hub Help Center, your one-stop shop for information about our marketing databases and customer support. We can help you with selecting a data product, placing an order, obtaining a sample, making a payment, or comprehending data delivery. Additionally, our Help Center offers clear and helpful information to help you discover the solution more quickly. Additionally, our support staff is here to assist you with your particular needs if you are unable to locate the solution you seek.

What Are You Looking for?

Search for answers, products, orders, payments

Need Help With Your Order?

We simplify the purchase procedure. First, decide which product best suits your needs. After that, check the information that is accessible and place your order. Next, finish the relevant payment procedure and watch for the order confirmation. Additionally, our support staff may assist you prior to your purchase if you have inquiries concerning product availability, quantity, targeting criteria, or order requirements.

Common Questions:

How do I place an order?
How can I choose the right database?
Can I request a custom list?
Can I request a sample before ordering?
How will I receive my order?
How can I check my order status?

Need Assistance With Payment?

Lead Hub wants the payment procedure to be easy and convenient. Customers can select an appropriate payment method to finish their transaction, depending on the alternatives provided. Payment alternatives, however, could change based on your product, region, purchase amount, and other company needs. Please get in touch with our support staff if your payment failed or if you want assistance with an invoice or payment confirmation.
How to Pay →

How Will You Receive Your Data?

We will process the relevant data in accordance with your order requirements once your order and payment have been properly validated. Additionally, the product, list size, personalization, and order criteria can all affect the delivery format and processing time.
Typical data formats might be:

Excel
CSV
Text document
Word document
Other accepted formats

Therefore, before submitting a bespoke order, consumers should validate their needs and desired format.

Want to Review a Sample First?

You can ask for an available sample if you wish to learn more about a product’s composition and quality before making a purchase. You may learn more about a database’s overall format, organization, and field types by looking at a sample.
Request a Sample →

Questions About Privacy?

We at Lead Hub understand the value of managing data responsibly. As a result, our Privacy Policy describes how we gather, utilize, safeguard, and handle data related to our website and services. Additionally, users of marketing databases must make sure that their efforts adhere to all relevant marketing, telemarketing, privacy, and anti-spam laws.
Read Privacy Policy →

Need Help With a Refund or Return?

The requirements for obtaining a refund or resolving an order issue are outlined in our Refund and Returns Policy. Customers should read the relevant policy before making a purchase since database items may have certain shipping and customization restrictions.
Refund & Returns Policy →

We're Here When You Need Us

Need help selecting a database or understanding an order? Our support team is ready to assist.

Product Guidance
Get help choosing a suitable marketing data solution.
Order Assistance
Receive support with order-related questions.
Payment Support
Get assistance with payment and billing questions.
Data Support
Ask about available formats, targeting, and requirements.

Let's Find the Right Solution for You

If you cannot find the answer in our Help Center, don’t worry. Simply contact Lead Hub, explain your requirements, and our team will help you identify the next step.
Contact Lead Hub →